We are already using a number of these applications. Google Docs is great for collaboratively working on projects, policies etc. We have used it for PLEG reviews, creating an "Online Engagement Strategy" and a few other things. Looking at using it as our default Word processing facility on Public access PC's.
Sometimes applications like this and Zoho are much better than very expensive Microsoft products because they are simpler to use and FREE but will also interact with the major proprietary software.
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